During your visit
When you arrive, our team will welcome you and guide you through your programme.
During your visit you can expect:
- Introductions and a site orientation
- Structured daily programmes tailored to your group
- Experienced staff leading activities
- Ongoing support from centre staff
Group leaders and accompanying adults remain responsible for supervision and behaviour, including during free and meal times, while our staff deliver activities and ensure safe operation.
The focus throughout is on creating a safe, engaging, and enjoyable experience for all participants.
Safety and risk management
Safety is at the heart of everything we do.
Our approach includes:
- Qualified and experienced staff
- Structured activity planning and supervision
- Clear operating procedures and safety systems
- Ongoing review and adaptation based on conditions
Our centres operate to recognised industry standards and where required, are regularly inspected to ensure the highest levels of safety and quality.
Adventurous activities involve a level of inherent risk, but these risks are carefully managed through professional standards and procedures.
You will be provided with access to risk summary including:
- Activity risk information
- Site rules
- Insurance information
This information supports your own planning and governance processes.
Safeguarding and duty of care
Hampshire Outdoor Centres is committed to safeguarding and promoting the welfare of children, young people, and adults.
Our approach includes:
- Robust safeguarding policies and procedures
- Staff recruitment, vetting, and training
- Clear reporting and escalation processes
This commitment extends across all aspects of our work, ensuring that welfare is prioritised at all times.
Find out more about how we take active steps to meet this commitment in our Safeguarding Statement.