Contact us about the LGPS

Please provide your National Insurance number or payroll number with all queries.

How to contact us

Send a secure message via our Member Portal:

Member Portal

Or contact us in one of the following ways, including your full name and either your National Insurance number or pension payroll number:


Phone 01962 845588

Write to us at:

Hampshire Pension Services
The Castle
SO23 8UB

Opening hours

  • Monday to Thursday: 8:30 to 17:00
  • Friday: 8:30 to 16:30

We are closed at weekends and public holidays.

Difficulty with hearing, speech or vision?

If you have difficulty hearing or are speech impaired, you can contact us through Relay UK (previously Next Generation Text Service). Visit their website for further instructions.

If you have difficulty hearing and are using a text phone, you should telephone 18001 followed by 01962 845588.

If you have a sight impairment, we can send you an enlarged copy of a document. We can also send a version on audio CD or in Braille. If you require further information about these options please contact us on 01962 845588.