We can only create Employer Hub accounts and accept any pension changes from the contacts listed under your employer record. We will not accept any pension forms or communicate sensitive information to a person who has not been added to an employer contacts list.
If you need to make changes to your employer contacts and/or authorities that we hold for you, please email us at firstname.lastname@example.org informing us that you wish to update your employer contact details. Please include your employer name in your request.
If you are not our designated contact for changes to your employer contacts we will usually email the contact we have on record to confirm that changes are required.
We will email our designated contact a form pre-populated with current contact and authority information to amend and return to us.
Everyone detailed on your contacts form will be part of the general distribution list and will receive the quarterly newsletter 'Pension Matters'. This contains important information about the fund and scheme.