Employer training
Hampshire Pension Services are committed to working in partnership with Scheme Employers and offer a number of different employer training, workshops and focus groups. Sessions are currently being delivered remotely through Microsoft Teams.
There is no charge for attending and sessions are interactive, friendly and informal. There's plenty of time to ask questions and test your understanding.
The sessions cover the day-to-day LGPS administration that employers are likely to encounter and are a good introduction to the LGPS or a useful refresher if it has been a while since you attended the workshops. Employers can book onto as many or as few of the sessions as they wish.
The sessions are useful for employers and staff in all kinds of roles, including:
- Payroll departments - deducting contributions, calculating pay, working with HR
- HR departments - taking on staff, setting policies, authorising absences and retirements
- Users of external HR or payroll providers - to understand what you're asking of them and making sure there are no gaps in processes
- HR & Payroll providers - understandings what's being asked of you
If you work for a small employer, you might do all of these jobs.
- Employer Training
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All Sessions are online, unless stated otherwise.
Employer Hub Demonstration
Description Date and time Sign Up This session will showcase the key features of the Employer Hub, helping you navigate the platform efficiently and make the most of its functionality.
21 September 2026 11am to 12pm
19 October 2026 11am to 12pm
23 November 2026 11am to 12pm
14 December 2026 11am to 12pm
Essentials for LGPS Employers: Interactive Workshop
Description Date and time Sign Up Practical guidance on LGPS participation, covering contributions, discretions, SLAs, ill-health processes, employer tools, and member access. 09 November 2026 10am to 12pm
Discretions and Disputes in the LGPS: Employer Webinar
Description Date and time Sign Up An overview of the LGPS discretions and disputes resolution, covering employer duties for published policies and best practices for managing member complaints. 05 November 2026 11am to 12pm
Leavers, Absences and Completing LGPS Forms: Interactive Workshop
Description Date and time Sign Up Guidance for LGPS employers on managing leavers, absences, and accurate form completion, including assumed pensionable pay and final pay. 18 November 2026 10am to 12pm
- Online Support videos
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Video Description 
Provides support to employers and payroll providers on how to complete the annual return, the process and tips/hints to ensure good outcomes.
Provides an overview of the online Employer Hub, available to employers and nominated payroll contacts. The sessions shows basic navigation and functionality.
Provides support to employers and payroll providers on how to complete.
- Employer Focus Group
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The purpose of the focus group is primarily to help Hampshire Pension Services create and improve communications and processes, feedback to help with administration policy setting and review of documents for both members and employers. We try to limit the focus group to one representative per employer as spaces are limited to ensure the aims of the group are met and feedback obtained across the breadth of organisations. It typically covers:
- Feedback on current issues affecting administration in the LGPS
- Feedback on processes and documents being reviewed by HPS (in the past this has included member portal, forms and website)
- Look at regulation changes and changes required by employer/fund - opportunity for us to understand and consider employer issues
- Feedback on employer and member communications
- LGA employer e-learning
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The LGA offer a number of free online bitesize training modules for employers. Details of the sessions currently available are detailed below:
Course Description Ill-health retirement for active members This course covers the ill health retirement process for active members. It covers the criteria, the decision-making process and the benefits payable. Ill-health retirement for deferred members This course covers the ill health retirement process for deferred members. A deferred member is someone who leaves the LGPS before retirement and who qualifies for benefits in the Scheme. Assumed Pensionable Pay (APP) This course covers the use and calculation of Assumed Pensionable Pay (APP). APP is a notional pay figures calculated by employers and reported to the administering authority when an employee's pay is reduced because they are absent from work. This notional pay figure is used to make sure an employee's pension builds up as if they were at work receiving their normal pay. Final Pay This course covers how to calculate final pay for member with final salary benefits. It also covers final pay protection where a member's pensionable pay is reduced or restricted in certain circumstances. Final salary benefits were generally built up before April 2014.