West Sussex Pension Fund  

2024 Newsletter

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The information contained in documents that Hampshire Pension Services (HPS) make available for you, such as your Annual Benefit Statement, are only accurate if the information held on your pension record is correct. 

Please help HPS to help you by taking the time to update your personal details and check your service and earnings information. This can be done by logging in to our Member Portal and navigating to this information using the menus along the top of the screen.

We encourage all members to provide a personal email address to enable HPS to keep in touch with you. This saves you having to remember to update your personal details if you change your job or your work email. 

If you believe your service or earnings information to be incorrect, please contact your employer in the first instance who can contact HPS and provide us up to date details. 

Death grant 'expression of wish' form

The Member Portal also allows you to make or amend an expression of wish for any death grant payable. A lump sum death grant will paid if you die whilst contributing to the LGPS or with deferred LGPS benefits. If you die whilst receiving a pension, a death grant may be due depending on how long your pension has been in payment. 

The administering authority for the West Sussex Pension Fund, retains absolute discretion as to the distribution of the death grant. It will however have the greatest regard to your wishes although it is not legally bound by them. 

The 'expression of wish' form can be found on the Member Portal using the 'In this section' menu, on the right hand side, and selecting 'Update My Nomination' as pictured below. 

What is the McCloud judgement?

When the Government reformed public sector pension schemes in 2014 and 2015, older members were protected from the changes. In December 2018, the Courts ruled that younger members of the judges' and firefighters' pension schemes had been discriminated against because the protections did not apply to them. 

This ruling is called the McCloud judgement after a member of the judges' pension scheme involved in the case. 

The rules of all public sector pension schemes, including the LGPS, changed from 1 October 2023 because of the ruling. The changes are known as the McCloud remedy and they remove the age discrimination found in the McCloud judgement. 

In the LGPS, older members were protected by the underpin. When a protected member retired, their pension in the career average scheme was compared with the pension they would have built up in the final salary scheme. If the final salary pension would have been higher, their pension increased. 

From 1 October 2023, eligible younger members are also protected by the underpin. Not all LGPS members are eligible for protection. The underpin will protect the pensions of eligible members that they built up in the remedy period. The remedy period is from 1 April 2014 to 31 March 2022. Underpin protection stopped earlier if you left the LGPS or reached your final salary normal pension age before 31 March 2022. 

What do you need to do? 

Please see the McCloud Pension History Form section of this newsletter. You need to fill in a form if you have previous membership in the public sector pension scheme. 

Other than completing the form, you do not need to do anything else as we will work out if you are protected. If you are, when you take your pension, we will work out if it will increase because of the underpin. Any increase is known as a 'final underpin amount'. 

Not many members will get a final underpin amount because, for most members, the pension they built up in the career average scheme is higher than they would have built up in the final salary scheme. 

Active members

If you are a protected active member, we will include information about how the underpin might affect your pension in your 2025 annual benefit statement. We must issue this by 31 August 2025. 

If you leave the LGPS, we will work out provisional underpin figures for you. We can only work out the final figures and any increase to your pension (a final underpin amount) when you take your pension. 

Deferred members

If you are a protected deferred member, we will include information about how the underpin might affect your pension in your 2025 annual benefit statement. We must issue this by 31 August 2025. 

We will work out the final figures and any increase to your pension (a final underpin amount) when you take your pension.  

Find out more 

You can find out more about the judgement by reading the McCloud pages on the national LGPS member website: The McCloud Remedy : LGPS

Or the factsheet which can be found on our website: LGPS McCloud Factsheet 

Do you have membership in a Public Sector pension scheme that you have not transferred to your Local Government Pension?

Some LGPS members are protected by the McCloud remedy. You can find out more about the McCloud remedy on the website for LGPS members:

www.lgpsmember.org/mccloud-remedy

Protection depends on when you were a member of the LGPS and any other public sector pension scheme. Use this form to let West Sussex Pension Fund know about this type of pension scheme membership. 

West Sussex - McCloud Pension History form

What is a public sector pension scheme? 

A public sector pension scheme is a UK pension scheme for: 

  • Local Government workers (LGPS)
  • Civil Servants
  • The Judiciary
  • The Armed Forces 
  • Health Service workers 
  • Teachers 
  • Fire and Rescue workers 
  • Members of the Police force.

Do I need to fill in the form? 

You only need to fill in the form if you were a member of a public sector pension scheme before you joined the LGPS in the West Sussex Pension Fund. Not everyone in this group will need to complete the form. You do not need to complete the form if: 

  • the only public sector pension scheme you have been a member of is the LGPS in the West Sussex Pension Fund,
  • you were a member of a public sector pension scheme before you joined the LGPS in the West Sussex Pension Fund, but that membership has been transferred to the West Sussex Pension Fund,
  • you first joined a public sector pension scheme after 31 March 2012,
  • you left the LGPS or reached age 65 before 1 April 2014,
  • you are/were a councillor member in the West Sussex Pension Fund, 
  • you joined the LGPS with the West Sussex Pension Fund after 31 March 2022,
  • you joined the LGPS with the West Sussex Pension Fund before 1 April 2012 and had no long gaps (over five years) in membership.

Person writing document

From 6 April 2024, the old Lifetime Allowance was abolished. It was replaced with:

  • a lump sum allowance of £268,275 limiting the amount of tax-free cash an individual can take, and
  • a lump sum and death benefit allowance of £1,073,100 limiting the amount of tax-free cash that can be taken by an individual and in respect of them when they die.

If you took payment of any pension or lump sum before 6 April 2024, these payments will have used up part of your lump sum allowances. Under HMRC rules, we must assume that you took the maximum lump sum allowed. 

If you took less than the maximum lump sum allowed, you can get a TTFAC. The certificate sets out the total lump sums you have received. We will then use these amounts to calculate how much of the lump sum allowances you have used, rather than assuming you have taken the maximum amount. For most members, a TTFAC will have no effect on the lump sum they can take from the LGPS. The allowances will generally only affect members who have built up very large pensions. 

If you hold a TTFAC, you must send it with your retirement declaration form. If you have sent us a TTFAC, you do not need to tell us about pensions or lump sums taken before 6 April 2024.

If you are thinking about applying for a TTFAC, you may wish to seek specialist independent financial advice. Some members could be worse off if they apply than they would be without a certificate. 

Our main point of contact with members is our Member Portal which allows you to access your pension details and important documents 24 hours a day. The Member Portal is also the quickest and most secure way of updating your information, submitting forms and viewing documents regarding your pension benefits. 

The Member Portal has many benefits including allowing members to be able to run a pension estimate at a retirement date of your choosing. You can produce as many estimates as you like. Please note however that a Portal estimate will be based on the information currently held on your record, so it is important that you check that your details are correct. If the information we hold is not correct, then any estimate you run will not be accurate. 

HPS continually work to improve the services available to our members and in 2024 the processes on the Member Portal have been increased or improved, including:

- Amending the website address so it is more meaningful for our members: https://mypensionportal.hants.gov.uk/

- Members will now receive acknowledgement emails for processes such as:

  • Updating personal information
  • Submitting online forms
  • Updating bank details
  • Uploading of documents 

- And, most recently the implementation of a "Track my Case" function which is now live on the Retirement process for deferred members. 

 

The UK government has given the Money and Pensions Services (MaPS) the responsibility of creating a Pension Dashboard that will be free for all UK citizens to use to view their pension information securely, online and in one place, even if living abroad. 

All pension schemes in the UK, including the Local Government Pension Scheme, Police Pension Scheme and Fire Pension Scheme need to connect to the dashboard to provide pension members information in a secure way. The project is being managed by the Pension Dashboard Programme, you can find out more at the Pension dashboard website.

Why set up a Pension Dashboard? 

The objective is simple, for the pension industry to provide clear and simple information about an individual's multiple pension savings, including their State Pension. These dashboards could help over sixteen million people plan for their retirement, make better financial decisions and connect with lost pension pots. 

Where will it be launched? 

The Government will decide the date that pensions dashboards will be made available to the public, which is known as the dashboards available point (DAP). They will provide at least 6 months' notice of the DAP. Four areas have been outlined to consider when making this decision:

  1. Sufficient Coverage - dashboards should enable most users to find information about all their pensions.
  2. Works effectively - the digital architecture must have been rigorously tested and be safe to support a large number of users. 
  3. Safety and security - users must be confident that the service is safe and secure. 
  4. User experience - users must have a positive and consistent experience 

How will it work? 

The journey begins with you navigating to the dashboard. There, you will submit a request to access your pension information. First, to keep your data safe, an identity service - GOV.UK One Login confirms you are who you claim to be. You will be asked to give consent for your information to be used to perform the search on your pensions and to authorise providers and schemes to send your pension information to the dashboard to view - you can withdraw your consent at any time. 

Next the Pension finder service takes over, it is important to note that it is not a database, it is more like a switchboard and never holds any personal or pension data. They send your request to all pension providers and schemes, which will return a unique identifier to the dashboard for each matching pension. Then you can request the pensions information - which the providers and scheme will send directly to the dashboard - where only you can access it. 

Do you need to do anything? 

No, you do not. For the time being it is up to schemes, administrators, and employers to make sure that members data is accurate and up to date, whilst the industry works on the technical and technological framework to deliver the dashboard. 

However, to help be prepared for when the dashboard is available, you may wish to check that your personal details such as Surname, Date of Birth and National Insurance number are showing accurately on your Member Portal account or the correspondence we send to you. If there are any discrepancies, please notify us as soon as possible. 

If you are 55 or over and are considering claiming your pension, you may be interested in a pre-retirement course.

See West Sussex's courses for more details.

Pension scams

The Pensions Regulator (TPR) launched a new video, linked below, featuring a critical care nurse who was scammed out of her retirement pension. This follows the publication of a case report detailing how 245 victims were defrauded in a £13.5 million scam.

Pauline warn pension savers to be scam aware (6 min)

Unfortunately pension fraud is growing and everyone is vulnerable as scams become more sophisticated. 

Cold calling about pensions is illegal and likely a sign of a scam and some scammers have moved to sophisticated online models, making contact through social media or by using friends and family to reach clusters of people. Others rely on established practices like offering a 'free pensions review'. 

Common signs of pension scams include: 

  • phrases like 'pension liberation', 'loan', 'loophole', 'savings advance', 'one-off investment', 'cashback',
  • guarantees they can get better returns on pension savings, 
  • help to release cash from a pension before the age of 55, with no mention of the tax bill that can arise, 
  • high pressure sales tactics - time limited offers to get the best deal; using couriers to send documents, who wait until they're signed, 
  • unusual high-risk investments, like property, renewable energy bonds and forestry, many of which tend to be overseas, making it difficult to check ownership or even whether the investment exists. 

Our deferred scheme members are particularly vulnerable when they try to transfer their pension. Before transferring, you are recommended to seek independent financial advice from an adviser who is on the Financial Services register – please visit: ScamSmart - Avoid investment and pension scams | FCA

Be aware that if you are contacted unexpectedly and offered a free pension review, it is likely to be a scam. Professional advice on pensions is not free.

Find out more about scams at: How to spot a Pension Scam - Money Helper or on our website at Warning - Pension scams

How to contact us

Our main point of contact is our Member Portal which is available to use 24 hours a day and allows you to send us secure messages via the MyMessage function. 

If you have any difficulties with using the Member Portal, our staff are available during the day to assist by telephone: 01962 845588 (Monday to Friday: 9:00am to 16:30pm)

You can also email us at: [email protected]

If you contact us via the phone or email please be prepared to supply your National Insurance number and Date of Birth as part of our security procedure. This ensures we locate the correct pension record and are confident we are speaking with the member those details relate to. We encourage all members to provide us with a personal email address to enable us to keep in touch with you. This saves you having to remember to update us if you change your job or work email. 

Please note that our helpline will assist with all member enquires, but will not provide specific pension figures by telephone. 

Tell us what you think

Our website https://www.hants.gov.uk/hampshire-services/pensions is packed with information about LGPS pensions. We regularly post news items and keep our website up to date with regulatory changes. We try to make the information as clear as possible and make changes to the content following feedback from our customers, so please send us your suggestions or ideas for improvement.  Please follow the below link to our Customer Feedback Survey to give us your views.

Take the survey

Have you found this newsletter useful?

Are there any topics you would like to see in a future newsletter? Let us know by emailing:

[email protected]

and we'll do our best to keep you informed about popular subjects.